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GLP Philosophy
Research and experience indicate that most executives, even though they are
highly competent and decisive in their “normal” environment, fundamentally
freeze when faced with the uncertainties and unknowns of new global business
situations. Organizations can pay a massive price for these lapses.
Only learning can bridge this chasm. Providing that learning bridge is the
mission of the GLP.
The global marketplace
demands conceptual pluralism and the ability to master context before designing
a strategy. Successful managers already possess many useful mental models,
paradigms or maps, which represent their idea of their business, the world
around them, and how the two interact. They use these mental models to
process information, make judgments and determine how best to get things done.
Effective global leaders must be able to shift their
mental map, or frame of reference, to understand different contexts. The
GLP focuses on the activity of framing as a leadership competency. A
frame is a context-based way of looking at a given situation or event.
Frames become tools by which managers can master different business
environments. The truly effective manager and leader will need multiple
frames, the skill to use each of them, and the wisdom to match frames to
situations. To cling to a single vantage point in global business invites
catastrophe. People who understand their own frames of reference, and who
have come to rely on more than one perspective, are best equipped to understand
and manage complex business situations in diverse global environments.
To be effective, global managers must first
understand their own frames of reference and identify gaps and blind spots.
Within the GLP, leadership assessment,
feedback and coaching sessions are designed to develop the capacity to
assume different frames of reference and explore their nuances, build greater
self-awareness and personal objectivity, and develop a fuller range of choices
regarding development goals and objectives.
A core challenge in leading global businesses is the
tension between different market realities, management practices, customer
needs, cultural norms and business performance constructs. Understanding
and integrating these diverse elements poses the core challenge for global
leaders. Effective global leadership requires a high level of knowledge about
the global environment plus the ability to connect the dots to the value
creation functions of an organization, its strategy, business model and
operating structure, and one’s own cultural assumptions. The GLP focuses
on each of these dimensions and the role of leadership in guiding a global
corporation to realize unfulfilled potential.
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